Joel Hood is energy and passion made real in the form of an estate agent. At the vanguard of a new generation of real estate practice, Joel Hood leads Joel Hood Property, part of the Eview Group on Melbourne’s beautiful Mornington Peninsula.
Having turned his hand to real estate after beginning his career as a tradie, Joel has consistently set records and trends, won awards and earned himself a reputation as a leading estate agent beloved by clients and community alike. Leading a dynamic team, Joel’s heartland is driven negotiation – pairing his own intuition, hard-won real estate smarts and Eview’s tools.
Powering his stellar business with Agentbox, we recently sat down with Joel to learn more about his experience with our CRM. What is it about Agentbox that amplifies his team’s performance? Here are the five key areas that help Joel Hood Property achieve great results and own their market.
Ease of Use
- Agentbox is easy to work with. Joel’s team are focused on actioning their tasks every day and Agentbox is quick to respond. There’s no delays or slow loading of image-heavy pages. Joel has used a number of CRMs across his career, and notes that Agentbox is ‘streets ahead’ in helping to drive the productivity of his team.
- Agentbox ensures all contacts that are loaded into the database are checked before adding to avoid duplicates. Dirty data wastes an agent’s time and money. Keeping his team committed to clean data is a key foundation of Joel Hood Property’s productivity.
- Joel loves Agentbox’s new Vendor Reports, as they save his team hours after the weekend’s opens have finished. These Vendor Reports quickly summarise team Hood’s efforts to their vendor, showing how diligently they’re working to find the right buyer. Joel has also provided feedback to the Agentbox team to help further enhance the Vendor Report’s features so it is ultra-accurate and shows their signature “no stone unturned” approach to real estate. Joel is now able to select notes and calls to be included on the vendor report to give an accurate picture of the dialogue over time with each buyer.
- Joel’s team are on the road all the time. As a result, team Hood need to be able to access everything they need quickly. Whilst at open for inspections, they enter details directly into the Agentbox app – adding buyer feedback, setting tasks and follow-up calls with potential vendors. All these activities happen in the app in real time – saving the team hours compared to their practice prior to Agentbox.
Through smart use of Agentbox CRM the team continually drives internal efficiencies and increases their customer-focused productive output. Joel Hood Property continues to thrive in the Mornington Peninsula region despite the challenges in the current market.
Want to hear more from Joel? Watch the video.